Customer service
Questions?
We are happy to think along with you. Does the re-mind not work properly, are the instructions not clear or do you have another question or tip about its use? Please call or email us on 085-1305480 or info@re-mind.care.
Replace battery
The battery lasts 3 months with daily use. If the re-mind no longer works or if you feel that it is vibrating less hard, replace the battery (loosen the lid of the re-mind with a skewer, replace the battery and click it closed again).
The battery type is a CR2032 button cell and is available at a drugstore or supermarket.
NB! Sometimes there is a sticker on the battery (see photo). Remove this before installing!
Customer care
Is your re-mind defective and is this not due to the battery? Then we will, in principle, send you a new one for free.
Even if there is nothing wrong with the re-mind but it turns out not to work well for you, we offer you the option to return it. You can try it out for 2 weeks, after which we would like to receive it back in the original packaging.
Step 1
First send an email to info@re-mind.care to explain what's going on
Step 2
You will receive return instructions from us
Step 3
We will send a new re-mind or you will receive a refund of the purchase price
Step 4
Clearly state your name and order number (found in the confirmation email of your order)
Customer service
Customer service
to ask?
We are happy to think along with you. Does the re-mind not work properly, are the instructions not clear or do you have another question or tip about its use? Please call or email us on 085-1305480 or info@www.re-mind.care.
We are happy to think along with you. Does the re-mind not work properly, are the instructions not clear or do you have another question or tip about its use? Please call or email us on 085-1305480 or info@www.re-mind.care.
Replace battery
The battery lasts 3 months with daily use. If the re-mind no longer works or if you feel that it is vibrating less hard, replace the battery (loosen the lid of the re-mind with a skewer, replace the battery and click it closed again).
The battery type is a CR2032 button cell and is available at a drugstore or supermarket.
The battery lasts 3 months with daily use. If the re-mind no longer works or if you feel that it is vibrating less hard, replace the battery (loosen the lid of the re-mind with a skewer, replace the battery and click it closed again).
The battery type is a CR2032 button cell and is available at a drugstore or supermarket.
displeased?
Is your re-mind defective and is this not due to the battery? Then we will, in principle, send you a new one for free.
Even if there is nothing wrong with the re-mind but it turns out not to work well for you, we offer you the option to return it. You can try it out for 2 weeks, after which we would like to receive it back in the original packaging.
Is your re-mind defective and is this not due to the battery? Then we will, in principle, send you a new one for free.
Even if there is nothing wrong with the re-mind but it turns out not to work well for you, we offer you the option to return it. You can try it out for 2 weeks, after which we would like to receive it back in the original packaging.
Step 1
First send an email to support@www.re-mind.care to explain what's going on
Step 2
You will receive return instructions from us
Step 3
We will send a new re-mind or you will receive a refund of the purchase price
Step 4
Clearly state your name and order number (found in the confirmation email of your order)
Step 1
First send an email to support@www.re-mind.care to explain what's going on.
Step 2
You will receive return instructions from us.
Step 3
We will send a new re-mind or you will receive a refund of the purchase price.
Step 4
Clearly state your name and order number (found in the confirmation email of your order).